At Helium, we don’t stop at the brief, the task or the easy, obvious answer. We ask another question. We make the extra call. We stay invested in finding better outcomes – for our clients, and ourselves. Our clients work with a team of senior, experienced specialists who share ideas, challenge thinking and combine their expertise to solve problems and create opportunities.
Most importantly, we care. We care about the work, our team, the people we work with and the challenges that need solving. The people you meet are the people on your account. We don’t employ juniors, graduates or contractors. No handover to a delivery team. Full accountability.
And that’s why we take it further, because the investment is worth it.
Strategy
Operations
Creative
Growth
We help businesses work out where to focus their marketing and what needs to happen to support their business goals. That can mean developing a marketing strategy, planning campaigns, refining positioning or bringing some structure to marketing that has become inconsistent and random.
We develop brands, messaging and creative that give businesses a clear and consistent identity. That includes brand strategy, rolling out to the visual identity, content pillars, messaging and creative for campaigns and marketing activity.
We design and build websites that are easy to use, easy to manage and built around what the business needs the website to do. We also look after existing websites through ongoing updates, improvements and management.
Show up in the right places, and by the people you want to do business with. We make sure your business gets found, understood and considered — across Google, AI search and the changing ways people discover businesses.
Smart, targeted advertising. We research, establish, optimise and maintain paid campaigns on the platforms that best fit your audience.
Maximising opportunities for efficiency and helping you understand and integrate what’s possible. From simple AI searches to sophisticated customer journeys, we find practical ways to use AI to improve how your business operates, communicates and connects with customers.
We create the content businesses need to stay visible and communicate with their customers. That can include LinkedIn, social media, email marketing, website content, campaigns and ongoing content planning.
Scott Ingram founded Helium in 2015, building the agency from the ground up and establishing the business over more than a decade.
In 2025, Scott handed over the role of Managing Director to Donna Lamont.
Since then, the business has changed significantly.
The focus is now on fewer clients, stronger relationships and being properly involved in the businesses we work with.
That means taking the time to understand the business, getting to know the people behind it and having a clear view of what the marketing needs to achieve.
